Website Issues/Troubleshooting

• I lost/forgot my password. How can I reset my login password?

  When you go to the login page at https://simple-shot.com/login.php you will see a link "Forgot your password?" Click the link (https://simple-shot.com/login.php?action=reset_password). Enter your email address. Click the link in the email to complete the password reset! That's all it takes.

• Problems with Checkout

  If you are having issues with checkout, please let us know any error message you receive. Often, checkout issues are browser based. Usually the browser has some problem cached files or something similar. Please try the following solutions: Refresh your browser Clear your browser cache Try a di...

• Why won't my coupon work?

  There are two likely reasons a coupon code won't work. Either it isn't valid or we're running a sale. The code may be invalid because it was never a legitimate code or because it is expired. If you found the code on a coupon site, we're sorry, those sites are full of bad codes that just frustrat...

• Why won't your site take my credit card?

  Almost all credit card errors are due to one of two things: Mis-typed payment details (No offense. It happens.) Card declines (Your card was rejected by the issuer.) NOTE: We cannot see card decline causes. That is private info between you and your financial institution. For information on a dec...