Orders-Shipping

  • Can I add items to an order I already placed?

    If your order is not already packed or shipped, we can make edits. If your order is already packed or shipped, it is too late for us to change anything. Thank you for your order! If you want to make any changes to an order, please leave us a message as soon as possible to increase your chances ...

  • Can I get expedited handling?

    We ship every order as quickly as possible, in the order in which they were received. There is no way to jump in line. We handle all orders in the order in which they are received. Especially during the holiday rush, it's very important that we stay focused on packing and shipping orders. No e...

  • Can you mark item as 'gift' to avoid customs fees?

    Customs issues and marking item as "gift". We understand how nice it is to have your package marked as a gift to be able to slide right on through customs with little or no fees, compared to the fees on a purchased item. However, we cannot ethically mark an item as a gift when you purchase it. ...

  • Customs Fees and Tariffs

    Your country may impose import duties, fees, or tariffs. Be sure you understand your countries policies before you order. The buyer is responsible for all customs, VAT or tariffs imposed by your home country.  For more information see our Shipping FAQ:  https://simple-shot.com/shipping-faq/

  • Do I have to pay for VAT and/or international customs fees?

    Unfortunately, we cannot be aware of all the local customs laws and VAT requirements in your area. We ask that all of our customers research their local customs laws before ordering from us. We cannot be responsible for VAT or any other customs fees/tariffs that shipping carriers may demand upon...

  • Do you offer free shipping?

    All USA orders over $20 ship FREE. This is *after** any discount code usage (prior to taxes or with shipping fees added). If you need a specific shipping carrier you will have access to a shipping calculator at checkout.  Simply add the items you wish to purchase to your cart and begin the chec...

  • Do you ship ammo or catchboxes internationally?

    Heavy or oversized items do not ship worldwide. Currently restricted items: Steel ammo ships to USA, Canada and Mexico ONLY Clay ammo ships to USA, Canada and Mexico ONLY Catchbox ships to USA, Canada and Mexico ONLY To estimate shipping cost, please put the items you would like to purchase int...

  • Do you ship to Denmark?

    We do not ship to Denmark. Denmark has heavy restrictions on slingshots and our hands are tied. We cannot ship to any Denmark address under any circumstances. We are sorry for any of our great fans and customers in Denmark, but we are just not allowed to ship into the country.

  • Do you ship to my state or country?

    We will ship to 49 states and 193 countries. We ship to every state except New Jersey. We ship to every country except Netherlands, Denmark (and during the war in Europe, Russia and Ukraine shipments are suspended). Heavy or oversized items do not ship internationally, currently: Steel ammo Cl...

  • Do you ship to Netherlands?

    We do not ship to Netherlands. Netherlands has heavy restrictions on slingshots and our hands are tied. We cannot ship to any Netherlands address under any circumstances. We are sorry for any of our great fans and customers in Netherlands, but we are just not allowed to ship into the country.

  • Do you ship to New Jersey?

    We do not ship to New Jersey. New Jersey has heavy restrictions on slingshots and our hands are tied. We cannot ship to any New Jersey address under any circumstances. We are sorry for any of our great fans and customers in NJ, but we are just not allowed to ship into the state.

  • How long will it take to ship my order?

    Our shipping team generally ships orders within ONE business day! They are FAST! NOTE: Our busy season is between mid-November and December 31st. During these times, it may take up to 7 business days for your package to leave the warehouse. If it is taking more than a business day for your orde...

  • How much does it cost to ship? (domestic and international shipping)

    The only way to find out the shipping cost is to simply fill out a cart and get an estimate. If you want to know the actual cost to ship your order, you must create the cart you'd like to purchase and get a shipping estimate. Step 1. Place the desired items in your cart. Step 2. Begin checkout...

  • Shipping Schedule

    When we ship and how we ship We know you want your products fast (who wouldn't) so we ship five days a week in order to get your goods to you as quickly as possible! We ship daily, Monday through Friday. Orders are shipped in the order they are received. Under normal order volumes, we often shi...

  • Tracking, Tracing Packages

    Track, trace, follow, packages and shipments You will receive tracking information upon shipment of your order.  The tracking information is auto generated by our shipping software.  Please give the system time to update when your receive confirmation, it often takes several hours after you have...

  • Where is my package?

    When will my package arrive? Check your tracking number we sent by email. When you placed your order, we asked for your email address so that we could send you tracking information.  Be sure to check your junk or spam folder.  If you used a false email address...your tracking information went to...

  • Why does my order say "Awaiting Fulfillment?"

    Awaiting Fulfillment is a status that means: We have successfully RECEIVED your order, We are PREPARING your order for shipping, You order has NOT SHIPPED yet, but it being processed. You don't need to do anything if your order is Awaiting Fulfillment. We are working hard to get it shipped ASAP!...