Orders - Shipping
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Can I add items to an order I already placed?
If your order is not already packed or shipped, we can make edits. If your order is already packed or shipped, it is too late for us to change anything. Thank you for your order! If you want to make any changes to an order, please leave us a message as soon as possible to increase your chances ... -
We ship every order as quickly as possible, in the order in which they were received. There’s no way to jump the line when it comes to processing orders. We handle every order in the order it’s received, ensuring fairness for everyone. During the holiday rush, it’s especially important that we ...
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Can you mark item as 'gift' to avoid customs fees?
Customs issues and marking item as "gift". We totally get how convenient it would be to have a package marked as a gift to avoid hefty customs fees, but we can’t ethically do that for purchased items. Your package will include an accurate list of the items you’ve purchased, and any customs or i... -
Your country may require import duties, fees, or tariffs for international shipments. It’s a good idea to familiarize yourself with your country’s import policies before placing your order. As the buyer, you’re responsible for covering any customs, VAT, or tariffs your country imposes. For more...
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Do I have to pay for VAT and/or international customs fees?
Unfortunately, we cannot be aware of all the local customs laws and VAT requirements in your area. We ask that all of our customers research their local customs laws before ordering from us. We cannot be responsible for VAT or any other customs fees/tariffs that shipping carriers may demand upon... -
All U.S. orders over $49 ship free! This applies after any discount codes are used (before taxes or shipping fees are added). If you prefer a specific shipping carrier, you can use the shipping calculator during checkout. Just add the items to your cart and start the checkout process. You'll se...
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Do you ship ammo or catchboxes internationally?
Heavy or oversized items do not ship worldwide. The Catchbox ships to the USA, Canada, and Mexico only. To get a shipping estimate, add the items you'd like to purchase to your cart and enter your address in the cart for an accurate shipping quote. 📦 Please note, we cannot provide shipping cos... -
We do not ship to Denmark. Denmark enforces strict restrictions on slingshots, and unfortunately, we are unable to ship to any address within Denmark under any circumstances. We sincerely apologize to our fans and customers in Denmark, but these regulations are beyond our control. Thank you for...
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Do you ship to my state or country?
We will ship to 49 states and 193 countries. We ship to every state except New Jersey. We ship to every country except Netherlands, Denmark (and during the war in Europe, Russia and Ukraine shipments are suspended). Heavy or oversized items do not ship internationally, currently: Steel ammo Cl... -
We do not ship to Netherlands. Netherlands has heavy restrictions on slingshots and our hands are tied. We cannot ship to any Netherlands address under any circumstances. We are sorry for any of our great fans and customers in Netherlands, but we are just not allowed to ship into the country.
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We do not ship to New Jersey. New Jersey has heavy restrictions on slingshots and our hands are tied. We cannot ship to any New Jersey address under any circumstances. We are sorry for any of our great fans and customers in NJ, but we are just not allowed to ship into the state.
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How long will it take to ship my order?
Our team works hard to ship your orders within one business day—they’re quick! Note: During our busy season, from mid-November to December 31st, it might take up to 7 business days for your order to ship. If your order is taking longer than expected, it could be due to a few reasons: A surge i... -
How much does it cost to ship? (domestic and international shipping)
The only way to find out the shipping cost is to simply fill out a cart and get an estimate. If you want to know the actual cost to ship your order, you must create the cart you'd like to purchase and get a shipping estimate. To find out the actual shipping cost for your order, follow these ste... -
When we ship and how we ship We know you want your products fast (who wouldn't) so we ship five days a week in order to get your goods to you as quickly as possible! We ship daily, Monday through Friday. Orders are shipped in the order they are received. Under normal order volumes, we often shi...
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Track, trace, follow, packages and shipments Once your order ships, you’ll receive tracking information via the email address you provided at checkout. Please note, the tracking info is automatically generated by our shipping system, and it may take a few hours after you get the confirmation ema...
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Transit time for packages When placing an international order with SimpleShot, delivery times can vary significantly depending on your location. On average, international orders take anywhere from 10 days to five weeks to arrive. Here’s what you should know: Location Matters: Some countries hav...
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When will my package arrive? Check your tracking number we sent by email. When you place an order with us, we use your provided email address to send tracking information. If you're having trouble locating this information, here's what to check and what to do: 1. Check Your Inbox Be sure to lo...
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Why does my order say "Awaiting Fulfillment?"
"Awaiting Fulfillment" means: We’ve successfully received your order. We’re preparing your order for shipping. Your order has not yet shipped, but it’s in process. There’s nothing you need to do while your order is in this status—we’re working hard to get it shipped as quickly as possible! Once ...